Call 01702 335511   Email enquiries@strategicifa.co.uk

Data protection and privacy notice

We need to collect and use some of your personal information so we can give you financial advice and manage the services you receive from us. We follow the UK GDPR and the Data (Consent and Use) Act 2025, which set out how we must protect your data and what your rights are.

Introduction

We need to collect and use some of your personal information so we can give you financial advice and manage the services you receive from us. We follow the UK GDPR and the Data (Consent and Use) Act 2025, which set out how we must protect your data and what your rights are.

Why We Need Your Information

We use your information so that we can:

  • Provide financial planning and advice tailored to your needs
  • Meeting rules set by the Financial Conduct Authority (FCA), including keeping proper records
  • Respond to legal or regulatory requests, such as preventing fraud or financial crime
  • Run our business properly — for example, checking your products remain suitable, meeting anti‑money‑laundering obligations, and dealing with complaints

Your Data and Your Rights

When we collect your information, we will always be able to tell you:

  • Who the data controller is (this may be us or a third‑party provider)
  • How to contact our Data Protection Officer
  • Why we are using your information and the legal basis for doing so
  • Who we may share your data with
  • How long we will keep your data

Your rights include:

  • Seeing the information we hold about you
  • Asking us to correct inaccurate information
  • Asking us to stop using your information (in certain circumstances)
  • Asking us to delete your information
  • Objecting to direct marketing
  • Objecting to decisions made by computers
  • Asking for a copy of your information in a portable format

We will normally respond to your requests within 30 days. There will be no charge to you for this, unless the request is totally unfounded or excessive – then we may charge a fee.

Sensitive Information

Sometimes we need more sensitive information — for example, details about your health if we are advising on pensions, protection, or annuity products. We only collect this information when absolutely necessary and handle it with extra care.

Sharing Your Information

In order to carry out our legitimate business and to provide you with financial planning services, we have entered into agreements with the following service companies that may involve some limited sharing of your personal data.

If you would like to know who these companies are alongside a brief explanation of the service provided to us and data that may be shared you can view this information by requesting a copy of our Data Protection and Privacy Notice Appendix A.

How Long We Keep Your Information

We keep information only for as long as we need to. This includes:

  • Agreements with you: 6 years after the agreement ends
  • Investment records: while you are a client and at least 6 years afterwards
  • FCA‑required records: normally 6 years, but indefinitely for certain pension‑related business
  • HMRC‑related data: 7 years or longer if they consider a period “open”
  • Legal proceedings: 6 years after proceedings end
  • In general, no personal data is kept for more than 80 years

AI Tools

The data collected by our AI systems may be stored and processed in data centres located in the UK. We may also use third-party service providers who store data on our behalf in these locations. The data may be transferred to, processed, and stored in different locations, some of which may be outside your country of residence. We take steps to ensure that your data is handled securely in accordance with applicable privacy regulations. You have the same rights to data stored on AI tools as those shown above.

Marketing

We will not use your data for marketing purposes of any sort unless you have expressly given us your prior consent.

Please note that you may withdraw your consent to marketing at any time by giving us notice in writing.

Your Contact Options

Please contact the Data Protection Officer at our company address, or by telephone or email, if you wish to:

  • Access your data
  • Correct or delete data
  • Change your marketing preferences
  • Ask questions about how your data is used


You also have the right to complain in regard to any aspect of the processing of your data and any breach of the above rights to the relevant supervisory authority, who in the case of the UK is the Information Commissioners Office, whom may be contacted at: